FAQ's

Frequently Aske Questions

How much does it cost?

The cost of SmartBrain AI is $297 per month. While the price is straightforward, the real value lies in the potential return on your investment. The cost of a missed lead—or many missed leads—can add up to thousands of dollars in a single month. Our service helps you avoid that significant opportunity cost by capturing and nurturing every lead, ensuring you're not leaving money on the table.

Are there any hidden fees or long-term contracts?

No hidden fees, no contracts, no surprises. Cancel anytime.

What's included in the monthly fee?

Everything! AI training, unlimited conversations, lead capture, appointment booking, CRM integration, customization, updates, and support. No limits on chat sessions or leads captured.

How long does setup take?

Most clients are usually fully live within 24-72 hours. The actual Installation is very simple - just copy and paste one line of code.

I'm not technical. Can I still install this?

Absolutely! If you can copy and paste text, you can install this, and if you get stuck, we'll jump on a quick screen share to help.

What website platforms does this work with?

All of them! WordPress, Wix, Squarespace, Shopify, custom HTML sites - if you have a website, we can add the Ai representative. It is platform-agnostic.

Will this slow down my website?

Not at all. The bot representative loads asynchronously (tech speak for "separately from your site"), so it has zero impact on your page load speed. Your site stays fast while gaining superpowers.

How is this different from cheaper chatbots?

There is a night and day difference. Cheap chatbots follow scripts and seem robotic. Our AI actually understands context, remembers previous conversations, is trained specifically on your business, and comes across as human-like. It's like comparing a flip phone to an iPhone.

Can I customize what the AI says?

Yes! You can train it on your specific services, prices, policies, and even give it a personality that matches your brand. Want it professional? Friendly? Funny? Engaging? You decide.

What happens when the AI can't answer something?

It's smart enough to know what it doesn't know. It'll politely collect the visitor's contact information and let customer know an expert will follow-up with them soon. You never lose a lead opportunity!

Can it book appointments directly into my calendar?

Yes! The system comes with an appointment calendar, it also integrates with Google Calendar, Calendly, and most scheduling systems. No double-booking, no back-and-forth. Customers pick a time, boom - it's in your calendar.

How many leads will this actually capture?

While results vary, our average client captures several additional leads per week that they would have otherwise missed. (One dental client captured 47 leads in their first week.)

How do I know if it's working?

Your SmartBrain AI works 24/7, so you might wake up to your first lead. And, of course, you can always go on your website and test it yourself.

How will I know when there's a lead?

You'll get real-time notifications of captured leads, plus a dashboard showing conversations, new leads will also be added automatically in the Contacts section of your CRM, and booked appointments will show-up in your Calendar.

Will visitors know they're talking to AI?

They often won't unless you want them to. The conversations are so natural that visitors typically assume they're chatting with a real person. You can choose to disclose it's AI-powered if you prefer transparency.

What about my customer data and privacy?

All data is fully encrypted and secure. We're GDPR compliant and never share your customer information. You own all the data - we're just the tool that collects it.

What if I need help after setup?

We provide ongoing support via email, phone, and ironically, chat! Most issues are resolved in minutes. As a small business ourselves, we understand the importance of quick, helpful support.

I already have a contact form. Why do I need this?

Contact forms capture maybe 2% of visitors. This engages 100% of them. Plus, forms are passive - they wait for visitors to fill them out. AI chat actively engages, guides, and converts browsers into buyers.

How does this compare to hiring a virtual assistant?

A VA's often cost between $500-$2000/month, works limited hours, requires training, takes sick days, and usually can only handle one conversation at a time. Our AI is often better trained, costs less, and works 24/7/365; never calls in sick, and handles unlimited simultaneous conversations.

Sounds too good to be true. What's the catch?

No catch! The technology has simply reached a point where small businesses can afford what only enterprises had before. We make money on volume, not high prices. Your success is our success!

What if my customers prefer talking to real humans?

They can! The AI handles initial questions and qualification, then seamlessly transfers to you when needed. It's not about replacing human interaction - it's about ensuring you never miss an opportunity to have that interaction.

FAQ's

Frequently Aske Questions

How much does it cost?

The cost of SmartBrain AI is $297 per month. While the price is straightforward, the real value lies in the potential return on your investment. The cost of a missed lead—or many missed leads—can add up to thousands of dollars in a single month. Our service helps you avoid that significant opportunity cost by capturing and nurturing every lead, ensuring you're not leaving money on the table.

Are there any hidden fees or long-term contracts?

No hidden fees, no contracts, no surprises. Cancel anytime.

What's included in the monthly fee?

Everything! AI training, unlimited conversations, lead capture, appointment booking, CRM integration, customization, updates, and support. No limits on chat sessions or leads captured.

How long does setup take?

Most clients are usually fully live within 24-72 hours. The actual Installation is very simple - just copy and paste one line of code.

Your Title Here

Absolutely! If you can copy and paste text, you can install this, and if you get stuck, we'll jump on a quick screen share to help.

What website platforms does this work with?

All of them! WordPress, Wix, Squarespace, Shopify, custom HTML sites - if you have a website, we can add the Ai representative. It is platform-agnostic.

Will this slow down my website?

Not at all. The SmartBrain AI representative loads asynchronously (tech speak for "separately from your site"), so it has zero impact on your page load speed. Your site stays fast while gaining superpowers.

How is this different from cheaper chatbots?

There is a night and day difference. Cheap chatbots follow scripts and seem robotic. Our AI actually understands context, remembers previous conversations, is trained specifically on your business, and comes across as human-like. It's like comparing a flip phone to an iPhone.

Can I customize what the AI says?

Yes! You can train it on your specific services, prices, policies, and even give it a personality that matches your brand. Want it professional? Friendly? Funny? Engaging? You decide.

What happens when the AI can't answer something?

It's smart enough to know what it doesn't know. It'll politely collect the visitor's contact information and let customer know an expert will follow-up with them soon. You never lose a lead opportunity!

Can it book appointments directly into my calendar?

Yes! The system comes with an appointment calendar, it also integrates with Google Calendar, Calendly, and most scheduling systems. No double-booking, no back-and-forth. Customers pick a time, boom - it's in your calendar.

How many leads will this actually capture?

While results vary, our average client captures several additional leads per week that they would have otherwise missed. (One dental client captured 47 leads in their first week.)

How do I know if it's working?

Your SmartBrain AI works 24/7, so you might wake up to your first lead. And, of course, you can always go on your website and test it yourself.

How will I know when there's a lead?

You'll get real-time notifications of captured leads, plus a dashboard showing conversations, new leads will also be added automatically in the Contacts section of your CRM, and booked appointments will show-up in your Calendar.

Will visitors know they're talking to AI?

They often won't unless you want them to. The conversations are so natural that visitors typically assume they're chatting with a real person. You can choose to disclose it's AI-powered if you prefer transparency.

What about my customer data and privacy?

All data is fully encrypted and secure. We're GDPR compliant and never share your customer information. You own all the data - we're just the tool that collects it.

What if I need help after setup?

We provide ongoing support via email, phone, and ironically, chat! Most issues are resolved in minutes. As a small business ourselves, we understand the importance of quick, helpful support.

I already have a contact form. Why do I need this?

Contact forms capture maybe 2% of visitors. This engages 100% of them. Plus, forms are passive - they wait for visitors to fill them out. AI chat actively engages, guides, and converts browsers into buyers.

How does this compare to hiring a virtual assistant?

A VA's often cost between $500-$2000/month, works limited hours, requires training, takes sick days, and usually can only handle one conversation at a time. Our AI is often better trained, costs less, and works 24/7/365; never calls in sick, and handles unlimited simultaneous conversations.

Sounds too good to be true. What's the catch?

No catch! The technology has simply reached a point where small businesses can afford what only enterprises had before. We make money on volume, not high prices. Your success is our success!

What if my customers prefer talking to real humans?

They can! The AI handles initial questions and qualification, then seamlessly transfers to you when needed. It's not about replacing human interaction - it's about ensuring you never miss an opportunity to have that interaction.